Delivery Terms

Order confirmations are sent by email after payment has been confirmed. The ordered products will be delivered within the separately specified schedule. Shipping costs are determined based on the selected delivery method, any additional services, and the weight and size of the order. You will see the shipping costs in the online store’s checkout process before final confirmation of the order. If a physical product is lost or damaged during delivery, this must be reported to the online store without delay, but no later than within 14 days. Any damaged packages must be reported immediately to the company responsible for the delivery.